We Pro Inc Terms of Service

Last Updated : July 29, 2026

WePro Inc., a Wyoming corporation doing business as WePro and We Answer (“WePro,” “We Answer,” “Company,” “we,” “us,” or “our”), operates the websites WePro.ai, WeAnswer.day, and related services (the “Site”). We provide an “all in one” field management software and answering service available to answer the phone for your business 24/7. The services that we offer in connection with the Site and/or WePro business are collectively referred to as the “Services.”

Minimum Usage Commitment

For We Pro Inc. services, each phone number, campaign, account, forwarding destination, tracking number, or service destination assigned to the answering service is considered a source. 

Each source is subject to its own designated package and pricing structure. A minimum monthly fee is established for each source and agreed upon by the customer at the commencement of the service. 

The customer acknowledges and agrees that, regardless of the actual number of calls received, if the agreed call volume is not achieved during any billing period, the customer shall remain liable for the minimum monthly payment applicable per source.

 

Continued use of the Services constitutes acceptance of all applicable minimum usage commitments and pricing policies.

As part of our operational policy, if a customer account remains inactive, WePro Inc. reserves the right to suspend, archive, restrict, deactivate, or permanently delete inactive accounts and associated data after sixty (60) consecutive days of inactivity. Company shall have no liability arising from such suspension, archival, restriction, deactivation, or deletion. This proactive measure enables us to manage our platform effectively and allocate resources efficiently. We highly encourage our valued customers to engage regularly with our services to maximize their benefits.

  1. Acceptance of the Terms of Service; Changes. By accessing the Site and/or using the Services, you agree to be bound by all of the provisions of the Terms of Service (the “TOS”). IF YOU DO NOT ACCEPT AND AGREE TO ALL PROVISIONS OF THE TOS, OR IF YOU ARE NOT ELIGIBLE, YOU ARE NOT AUTHORIZED TO ACCESS THE SITE OR USE THE SERVICES. This TOS provides that all disputes between you and WA will be resolved by BINDING ARBITRATION. YOU AGREE TO GIVE UP YOUR RIGHT TO GO TO COURT to assert or defend your rights under this contract, except for matters that may be taken to small claims court. Your rights will be determined by a NEUTRAL ARBITRATOR and NOT a judge or jury, and your claims cannot be brought as a class action. Please review Section 15.3 (“Dispute Resolution”) for the details regarding your agreement to arbitrate any disputes with WA. As used in the TOS, the terms “you” and “your” mean each individual or entity that accesses, browses or uses the Site and/or the Services in any manner. If you are accessing the Site and/or using the Services on behalf of an entity, you represent and warrant to WA that you have the authority to bind the entity you represent to the TOS. Your agreement to this TOS will be treated as the agreement of the entity you represent. WA may modify the TOS or add or remove terms at any time, and each such modification, addition, or deletion will be effective immediately upon posting on the Site. Your use of the Site or the Services following any such posted modification, addition or deletion constitutes your agreement to be bound by and your acceptance of the TOS as so modified. It is therefore important that you review the TOS regularly. IF YOU DO NOT AGREE TO BE BOUND BY ALL OF THE TERMS OF THE MODIFIED TOS, YOU ARE NOT AUTHORIZED TO ACCESS THE SITE AND/OR USE THE SERVICES, AND YOU MUST IMMEDIATELY DISCONTINUE DOING SO.
  2. Privacy Policy; Additional Terms. Use of the Site and the Services is subject to the WA Privacy Policy (the “Privacy Policy”). The terms of the Privacy Policy are incorporated into the TOS by this reference. (To view the Privacy Policy, click here.) Your access to and/or use of certain portions of the Site and certain of the Services will require you to accept terms and conditions applicable to such Services which are in addition to the terms of the TOS and will be presented to you for your acceptance when you sign up for such Services (the “Additional Terms”). The TOS, the Privacy Policy and the Additional Terms (collectively, the “User Agreements”) set forth the terms and conditions that apply to your use of the Site and the Services. To the extent there is any conflict between the TOS and any Additional Terms, the Additional Terms will prevail.
  3. Eligibility. You may only use the Site and the Services if you are at least 18 years of age. If you are under the age of 18 or under the age of majority in the jurisdiction in which you are located, you may only use the Site and the Services under the supervision of a parent or legal guardian. You may not use the Site if you are under 18 years of age. We Answer reserves the right to require you to provide proof of your age and, if applicable, approval of your use of the Site and the Services by your parent/legal guardian. We Answer may terminate your access to and use of the Site and the Services without warning if it determines that you do not meet the foregoing eligibility requirements. In addition to the eligibility requirements in the TOS, your use of certain Services may be subject to eligibility requirements set forth in the Additional Terms.
  4. Access to the Site and the Services
    1. General Access. Subject to your compliance with the Agreement, We Answer hereby grants to you a limited, non-transferable, non-exclusive right to access and use its proprietary, commercially available, hosted software product and related documentation via a Web-browser for use during the term of the Agreement. We Answer hosts and retains control over the software and only makes it available for access and use by you over the Internet through a Web-browser. Nothing in this Agreement obligates We Answer to deliver or make available any copies of computer programs or code from the software to you, whether in object code or source code form. You may not rent, lease, distribute, or resell the software, or use the software as the basis for developing a competitive solution (or contract with a third party to do so), or remove or alter any of the logos, trademark, patent or copyright notices, confidentiality or proprietary legends or other notices or markings that are on or in the software.
    2. Registered Users. In order to access or use certain services, you must become a “Registered User” by creating an account (an “Account”) and choosing a password that you will use to access your Account. By registering, you represent and warrant to We Answer that all registration and other information you submit to or through the site is truthful, accurate, current, and complete, and you agree to immediately provide corrected information if any of the submitted information shall no longer be truthful, accurate, current, and complete. You further represent and warrant that your use of the site and the services does not violate any applicable laws, rules, or regulations. Without limiting any of WA’s other available legal remedies, if you provide any registration or other information that is untrue, inaccurate, or incomplete, or WA has reasonable grounds to suspect that such is the case, WA may immediately, and without notice to you, suspend or terminate your Account and refuse any and all use by you of the site and the services. Your registration on the site and your use of the site and the services are void where prohibited. You are solely responsible for safeguarding the confidentiality of your password and for any and all use of your Account and password, whether or not authorized by you. Although WA will not be liable for any of your losses that are caused by any unauthorized use of your Account, you may be liable for the losses of WA or others due to such unauthorized use. If you suspect any unauthorized use of your Account or unauthorized access to your password, please contact WA immediately at [email protected]. You do not have the right to transfer your Account to any individual or entity, and WA reserves the right to remove or reclaim your Account if WA determines, in its sole discretion, that such action is appropriate under the circumstances. You agree that you will not create an Account for any individual other than yourself (or, if applicable, the entity you represent). As a Registered User, you agree that WA may electronically provide you (via email or postings or links on the site) with invoices, documents, notices, and other communications regarding the site, the services, and/or your use thereof, as well as special offers, promotions, commercial advertisements, marketing materials, etc. You agree that WA may send the foregoing communications to you via your Account or any email address(es) which you provide to WA as part of your Account registration or otherwise.
  5. Use of the Site and Services
    1. Generally
      1. You agree that you will use the Services solely in a manner consistent with this Agreement and the We Answer mission described above. You assume all risk when using the Site and the Services, and you acknowledge that We Answer cannot guarantee and does not promise any specific results from your use of the Site and the Services.
      2. While some of the Services relate to legal, tax, investment or accounting matters, neither we nor any of the professionals providing such content are providing professional advice to you, and you acknowledge that there is no professional relationship (including without limitation any attorney-client relationship) between you and any of the same, unless you and such party specifically agree otherwise.
      3. The information and services provided on the Site are not provided to, and may not be used by, any person or entity in any jurisdiction where the provision or use thereof would be contrary to applicable laws, rules or regulations of any governmental authority or where We Answer is not authorized to provide such information or services. Some products and services described on the Site may not be available in all jurisdictions or to all users.
      4. You represent and warrant to We Answer that: you own all rights in and to the content posted by you on, through or in connection with the Site or the Services (“User Content”), or otherwise have all the rights, power and authority legally required to grant We Answer the rights in your User Content pursuant to the TOS and the Additional Terms; and the posting of your User Content on or through the Site does not violate the TOS or violate the privacy rights, publicity rights, intellectual property rights (including, without limitation, copyrights and trademarks), contract rights or any other rights of any person or entity, whether or not such person or entity is depicted or appears/performs in your User Content. You agree that you are solely responsible for the User Content that you post on or through the Site and any material or information that you transmit to other users of the Site or the Services.
    2. Technical Functions; Content. You agree that We Answer has the right to perform all technical functions necessary to offer the Services, including, but not limited to, processing and transmitting email communications to and from you, and transcoding and/or reformatting your User Content. You do not have the right to use, copy or distribute any of the content posted on the Site, except as expressly authorized by the TOS and the Additional Terms. Any violation by you of the forgoing prohibitions may result in the termination of your Account and your right to use the Site and the Services.
    3. Your Conduct When Using the Site and the Services
      1. As a condition of your access to the Site and use of the Services, you are prohibited from taking any action that would violate the content and conduct standards set forth in Section 6 below. In addition and not in limitation of the prohibited actions set forth in Section 6 below, you agree that you will not (a) employ any device, scheme, or artifice to defraud or (b) engage in any act, practice, or course of business which operates or would operate as a fraud or deceit upon any person.
      2. WA reserves the right, but is under no obligation or duty, to at any time, and without notice, monitor activity on the Site to determine compliance with the TOS or to comply with any law, regulation or authorized government request. You hereby specifically agree to such monitoring. In the event that WA does monitor the Site or the Services, WA makes no representation or warranty that WA will take any action whatsoever in connection with any of the monitored activities and WA assumes no liability with respect thereto.
    4. Your Interactions with Other Users
      1. WA uses various techniques to verify the accuracy of the information provided by users. However, in view of the limitations in verification on the Internet, WA cannot confirm the identity of users. We encourage you to use the various tools and content available on the Site, as well as elsewhere, to evaluate the operators with whom you are dealing.
      2. You acknowledge that there are risks of dealing with other operators acting under false pretenses, and you assume the risks of liability or harm of any kind in connection with transactions of any kind relating to services that are the subject of transactions using the Site. Such risks shall include, but are not limited to, misrepresentation of information about an operator or a business, breach of warranty, breach of contract, and violation of third-party rights and consequent claims. You agree that WA shall not be liable or responsible for any damages, liabilities, costs, harms, inconveniences, business disruptions or expenditures of any kind that may arise as a result of or in connection with any transactions with others using the Site.
  6. Prohibited Content/Conduct. As a condition of your access to the Site and use of the Services, you are prohibited from (i) posting, uploading, exhibiting, communicating or distributing content which violates any applicable laws, rules or regulations or which WA, in its sole and absolute discretion, deems to be inappropriate and (ii) engaging in conduct which violates any applicable laws, rules or regulations or which WA, in its sole and absolute discretion, deems to be inappropriate. Examples of such prohibited content and prohibited conduct include, without limitation, the following:
    1. Posting, uploading or transmitting any content that violates any privacy right, publicity right, patent, trademark, trade secret, copyright or other proprietary right, or contract right or other right of any party;
    2. Posting, uploading or transmitting any content or engaging in any conduct that is offensive, harmful, threatening, abusive, harassing, defamatory, libelous, or obscene or that is unlawful in any manner or that degrades, intimidates, promotes or incites racism, bigotry, hatred or physical harm of any kind against any group or individual, including, without limitation, on the basis of religion, gender, sexual orientation, race, ethnicity, age, or disability;
    3. Posting, uploading or transmitting any content that is pornographic or that exploits people (adults or children) in a sexual or violent manner; or contains nudity, excessive violence, or offensive subject matter or that contains a link to any of the foregoing types of content or to an adult website or in any way using the Site or the Services in connection with any adult entertainment or pornography business;
    4. Copying, reproducing, modifying (including, without limitation, altering, obscuring, deleting, etc. any copyright or other legally required notices, credits, logos, trademarks, etc.), creating derivative works from, or distributing in any manner or medium any content posted on the Site or through the Services in any manner that is in violation of the terms of the TOS or other applicable agreements;
    5. Impersonating any person or entity, or submitting any materials to the Site or through the Services that are false, inaccurate, deceptive, misleading, unlawful, or are otherwise in violation of the TOS or the Additional Terms, including, without limitation, utilizing misleading email addresses, or forged headers or otherwise manipulated identifiers in order to disguise the origin of any content transmitted to the Site or through the Services;
    6. Except as explicitly permitted by the TOS and Additional Terms, or otherwise pre-approved in writing by WA, engaging in any commercial activity on the Site or including any links to commercial services or websites or uploading, posting or otherwise transmitting any content that contains advertising or any solicitation regarding products, goods or services;
    7. Interfering with any user’s right to privacy; soliciting or collecting user names, passwords, emails, personal identifying information or other information from any user; engaging in conduct that poses or creates a privacy or security risk to any person; or posting private information about a third party;
    8. Engaging in conduct that involves the posting, uploading or transmission of unsolicited or unauthorized advertising or promotional materials, “junk mail,” “chain letters,” unsolicited mass mailing, “spimming,” or “spamming”;
    9. Engaging in any action or inaction that could disable, overload, impair the infrastructure of the Site or impair the proper functioning of the Site or the Services, including, without limitation, uploading, posting or otherwise transmitting any software or materials which contain a virus or other harmful or disruptive component; circumventing, altering or interfering with any computer software, or security-related features of the Site or the Services; or deciphering, decompiling, disassembling or reverse engineering any of the software comprising or in any way utilized in connection with the Site or the Services;
    10. Accessing or attempting to access the Site or the Services using automated means (such as harvesting bots, robots, spiders, or scrapers) or gaining, or attempting to gain, unauthorized access to any servers, computer systems or databases utilized in connection with the Site or the Services;
    11. Using the communication systems provided by the We Answer website for any solicitation or other commercial purposes, except as explicitly permitted by We Answer or otherwise authorized by We Answer and the specific user, as applicable;
    12. Uploading, posting or transmitting any content that advocates or provides instruction on illegal activity or communicating on or through the We Answer website regarding illegal activities with the intent to commit them;
    13. Making any untrue statement of a material fact or omitting to state a material fact necessary in order to make the statements made, in the light of the circumstances under which they were made, not misleading, in connection with any service provided by We Answer; and
    14. Engaging in any conduct that in We Answer’s sole discretion restricts or inhibits any other user from enjoying the use of the We Answer website or any of its services.
  7. Our address is WePro Inc, 30 N Gould St Ste R, Sheridan, WY 82801.Pricing and Payment. WA reserves the right to charge fees for use of the Site or specific Services, and may change the fees that it charges. Before you pay any fees, you will have an opportunity to review and accept the fees that you will be charged. All fees are in U.S. dollars and are non-refundable. You agree that, in addition to all other amounts payable under the TOS or the Additional Terms, you are responsible for paying all sales, use, value added or other taxes – federal, state or otherwise – however designated, that are levied or imposed by reason of your use of the Site and the Services. WA will charge the payment method you specify at the time of purchase. You authorize WA to charge all sums as described on the Site for the Services you select, to that payment method. If you pay any fees with a credit card, WA may seek pre-authorization of your credit card account prior to your transaction to verify that the credit card is valid and has the necessary funds or credit available to cover your transaction.
  8. Proprietary Property.
    1. WA Proprietary Property. The Site and the Services are and contain proprietary property/content of WA (such as logos, copyrights, trademarks, technology, processes, etc.) (“WA Proprietary Property”) which may be protected by copyright, trademark, patent, trade secret and other laws. WA owns and retains all rights in and to the WA Proprietary Property. “WA” and the WA logo are trademarks of WA, Inc. WA hereby grants you a limited, revocable, nonsublicensable license to display and/or utilize the WA Proprietary Property solely for your use in connection with using the Site and the Services for the purposes (if any) authorized by the Terms of Service. Except as explicitly permitted in the TOS or any Additional Terms, you do not have the right to use the WA Proprietary Property for any commercial use or to receive any monetary or other compensation in connection with the WA Proprietary Property. Except as expressly provided by the TOS or the Additional Terms, your use of the WA Proprietary Property is strictly prohibited.
    2. Third Party Proprietary Property. The Services may contain proprietary property/content provided by third party WA licensors (such as logos, copyrights, trademarks, etc.) (“Third Party Proprietary Property”). Unless otherwise expressly provided by the TOS or the Additional Terms, your use of the Third Party Proprietary Property is strictly prohibited.
    3. Use of Proprietary Property. Unless expressly provided by the TOS or the Additional Terms, you may not copy, modify, edit, translate, publish, broadcast, transmit, distribute, perform, display, sell or otherwise use any WA Proprietary Property, any Third Party Proprietary Property or any other content appearing on or through the Site. You acknowledge that WA is not responsible for, does not control and makes no representation or warranty regarding the reliability, accuracy, usefulness, safety, legitimacy or quality of any content. WA does not endorse any content on the Site or any statement, opinion, suggestion or advice contained therein, and WA expressly disclaims any and all liability in connection therewith. You agree that you will bear any and all risk of reliance on the accuracy, validity or legitimacy of any content on the Site. You further understand and agree that in the course of your use of the Site and the Services, you may be exposed to content on the Site that is illegal, inaccurate, offensive, indecent or objectionable and you hereby waive, any legal or equitable rights or remedies you have or may have against WA with respect thereto.
  9. Protecting Intellectual Property; Digital Millennium Copyright Act.
    1. General. We Answer specifically prohibits users from uploading, embedding, posting, emailing, transmitting or otherwise making available on or through the Site or the Services any material that infringes any copyright, patent, trademark, trade secret or other proprietary rights of any person or entity. It is We Answer’s policy to terminate, under appropriate circumstances, the account of users who are determined to be repeat infringers.
    2. DMCA Notification. If you are a copyright owner or an agent thereof and believe that any content made available via the Site infringes upon your copyright, you may submit a notification pursuant to the Digital Millennium Copyright Act (“DMCA”) by providing We Answer’s copyright agent (“Copyright Agent”) with the following information in writing: (a) identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works are covered by a single notification, a representative list of such works; (b) identification of the claimed infringing material and information reasonably sufficient to permit us to locate the material on the Site (providing the URL(s) of the claimed infringing material satisfies this requirement); (c) information reasonably sufficient to permit We Answer to contact you, such as an address, telephone number, and, if available, an email address; (d) a statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law; (e) a statement by you, made under penalty of perjury, that the above information in your notification is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf; and (f) your physical or electronic signature. The contact information for the Copyright Agent to receive notifications of claimed infringement is: We Answer, 7924 Hilcroft St., Suite A, Houston, TX 77081; email: [email protected].
    3. Counter-Notice. If you feel that any of your content was improperly removed or made unavailable to other users, please contact [email protected] via the contact information set forth above.
  10. Links to Third Party Sites. The Site and the Services may contain links to independent third-party websites and/or services (collectively, “Linked Sites”). The Linked Sites are not under We Answer’s control, and We Answer does not endorse, is not responsible for and shall have no liability to you with respect to the business practices, privacy policies or content, materials, information, merchandise, products or services displayed, featured, mentioned, advertised, distributed or sold on or through such Linked Sites. By accessing a Linked Site, you may be disclosing your private information and be exposing yourself to content that you find disturbing. It is your responsibility to read and understand the privacy, membership, payment and other policies of the Linked Sites and to determine on your own whether or not you will have any interaction with any of the Linked Sites. We Answer encourages you not to provide any personally identifiable information to any Linked Site unless you know and are comfortable with the party with whom you are interacting. You agree that We Answer is not responsible for and shall have no liability to you, with respect to merchandise, products, and/or services advertised, featured, mentioned, sold, distributed, displayed or linked on or through the Site or the Services.
  11. Submitted Ideas/Feedback. All comments, suggestions, ideas, notes, drawings, concepts, or other information disclosed or offered by you through the Site and the Services or in response to solicitations made through the Site or the Services (collectively, “Feedback”) is entirely voluntary and shall be deemed to be non-confidential and shall forever remain the sole property of WA. You understand and acknowledge that WA has both internal and external resources that may have developed, or may in the future develop, ideas, content, programming, etc. identical to or similar to your Feedback, and you agree that WA will not incur any obligation or liability to you or otherwise as a result of (i) any such similarities or (ii) WA’s review of any of the Feedback. WA shall exclusively own, throughout the universe in perpetuity, and you hereby irrevocably assign, all rights of every kind and nature (whether currently existing or hereafter developed) in and to the Feedback, and WA shall be entitled to unrestricted use of the Feedback for any and all purposes whatsoever, commercial or otherwise, without any payment or other obligation to you or any other person involved with the creation and/or submission to WA of the Feedback. You hereby waive any and all of your rights of droit moral and similar rights with respect to the Feedback.
  12. DISCLAIMER; EXCLUSION OF WARRANTIES. WA IS NOT RESPONSIBLE FOR AND MAKES NO WARRANTIES, EXPRESS OR IMPLIED, AS TO ANY USER OR THIRD-PARTY CONTENT POSTED ON, THROUGH OR IN CONNECTION WITH THE SITE OR THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY CONTENT THAT IS UNAUTHORIZED OR VIOLATES THE TOS OR THE ADDITIONAL TERMS, AND SUCH CONTENT DOES NOT NECESSARILY REFLECT THE OPINIONS OR POLICIES OF WA. UNDER NO CIRCUMSTANCES SHALL WA BE RESPONSIBLE FOR ANY LOSS OR DAMAGE, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY OR DEATH, RESULTING FROM USE OF THE SITE OR THE SERVICES, FROM ANY CONTENT POSTED ON THE SITE OR THROUGH THE SERVICES (WHETHER SUCH CONTENT VIOLATES THE TOS OR ADDITIONAL TERMS OR NOT), FROM ANY SERVICES OFFERED THROUGH THE SITE OR FROM THE CONDUCT OF ANY USER OF THE SITE OR THE SERVICES OR ANY USER OF ANY LINKED SITE (REGARDLESS OF WHETHER SUCH CONDUCT VIOLATES THE TOS OR ADDITIONAL TERMS, OR WHETHER SUCH CONDUCT IS ONLINE OR OFFLINE). WA EXPLICITLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT ALLOWED BY LAW. WA ASSUMES NO RESPONSIBILITY FOR ANY ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY IN OPERATION OR TRANSMISSION, COMMUNICATIONS LINE FAILURE, THEFT, OR DESTRUCTION OR UNAUTHORIZED ACCESS TO, OR ALTERATION OF, ANY OF YOUR COMMUNICATIONS ON OR THROUGH THE SITE. WA IS NOT RESPONSIBLE FOR ANY MALFUNCTION OR OTHER PROBLEM WITH ANY TELEPHONE NETWORK, TELEPHONE LINES, COMPUTER ONLINE SYSTEMS, SERVERS, INTERNET SERVICE PROVIDERS, COMPUTER EQUIPMENT, SOFTWARE, OR FAILURE OF ANY EMAIL OR PLAYERS, INCLUDING, WITHOUT LIMITATION, ANY PERSONAL INJURY OR PROPERTY DAMAGE. WA DOES NOT GUARANTEE ANY RESULTS (SPECIFIC OR OTHERWISE) FROM YOUR USE OF THE SITE OR THE SERVICES AND WA MAKES NO REPRESENTATION OR WARRANTY THAT THE SITE, THE SERVICES OR THE INFORMATION OR SERVICES PROVIDED THEREBY WILL MEET YOUR REQUIREMENTS. IF YOU ARE IN ANY WAY DISSATISFIED WITH THE SITE OR THE SERVICES, YOUR SOLE REMEDY IS TO DISCONTINUE YOUR USE OF THE SITE AND/OR THE SERVICES. WA DISCLAIMS ANY AND ALL LIABILITY OF ANY KIND FOR ANY UNAUTHORIZED ACCESS TO OR USE OF ANY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION. BY ACCESSING THE SITE, YOU AGREE THAT WA SHALL NOT BE LIABLE FOR ANY UNAUTHORIZED ACCESS TO OR USE OF ANY OF YOUR PERSONALLY IDENTIFIABLE INFORMATION.
  13. LIMITATION ON LIABILITY. IN NO EVENT SHALL WA, ITS AFFILIATES, LICENSORS, SPONSORS, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS, BE LIABLE TO YOU FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOOD-WILL, OR OTHER INTANGIBLE LOSSES) RESULTING FROM (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT DISPLAYED ON THE SITE OR THROUGH THE SITE OR THE SERVICES, (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND/OR USE OF (OR YOUR INABILITY TO ACCESS AND USE) THE SITE OR THE SERVICES, INCLUDING, WITHOUT LIMITATION, ANY DAMAGE CAUSED TO YOUR COMPUTER OR SOFTWARE OR INFORMATION STORED THEREON, (III) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY OBTAINED ON OR THROUGH THE SITE OR THE SERVICES, INCLUDING WITHOUT LIMITATION, ANY DEFAMATORY, OFFENSIVE OR ILLEGAL CONDUCT OF OTHER USERS OR THIRD PARTIES (IV) ANY UNAUTHORIZED ACCESS TO OR USE OF WA SERVERS AND/OR ANY AND ALL PERSONAL AND/OR OTHER INFORMATION STORED THEREIN, (V) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE OR THROUGH THE SITE OR ANY OF THE SERVICES, (VI) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE OR THE SERVICES BY ANY THIRD PARTY, (VII) UNAUTHORIZED ACCESS, USE OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, (VIII) EMAILS OR OTHER TRANSMISSIONS OR COMMUNICATIONS MADE TO YOU THROUGH THE SITE OR THE SERVICES AND/OR (IX) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR USE OF ANY CONTENT OR SERVICES POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SITE OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT WA IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE. ANY LIMITATION OF LIABILITY IN THIS TOS OR ANY OTHER AGREEMENT SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION, BUT NO LIMITATION OF LIABILITY IN ANY AGREEMENT IS INTENDED TO LIMIT THE RIGHTS OF ANY PERSON UNDER FEDERAL AND STATE SECURITIES LAW.
  14. Termination. You may terminate your account at any time by contacting WA at [email protected]. If you terminate your account, you remain obligated to pay all outstanding fees, if any, incurred prior to termination relating to your use of the Services. If you violate any provision of this TOS, your permission from WA to use the Services will terminate automatically. In addition, WA may in its sole discretion terminate your user account for the Site or Services or suspend or terminate your access to the Site or Services at any time for any reason or no reason, with or without notice. WA also reserves the right to modify or discontinue the Service at any time (including by limiting or discontinuing certain features of the Service), temporarily or permanently, without notice to you. We will have no liability whatsoever on account of any change to the Service or any suspension or termination of your access to or use of the Service.
  15. GOVERNING LAW; DISPUTES; ARBITRATION.
    1. GOVERNING LAW; VENUE AND JURISDICTION; WAIVER OF JURY TRIAL. THE WE ANSWER SERVICE AGREEMENTS SHALL BE GOVERNED BY, AND CONSTRUED IN ACCORDANCE WITH, THE LAWS OF THE STATE OF TEXAS, WITHOUT REGARD TO ITS CONFLICT OF LAW PROVISIONS. IF A LAWSUIT OR COURT PROCEEDING IS PERMITTED UNDER A WE ANSWER SERVICE AGREEMENT, THEN YOU AND WA AGREE TO SUBMIT TO THE PERSONAL AND EXCLUSIVE JURISDICTION OF THE STATE COURTS AND FEDERAL COURTS LOCATED WITHIN HARRIS COUNTY, TEXAS FOR THE PURPOSE OF LITIGATING ANY DISPUTE. EACH OF YOU AND WA HEREBY KNOWINGLY, VOLUNTARILY AND INTENTIONALLY WAIVES ANY RIGHT IT MAY HAVE TO A TRIAL BY JURY IN RESPECT OF ANY LITIGATION (INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS, COUNTERCLAIMS, CROSS-CLAIMS, OR THIRD-PARTY CLAIMS) ARISING OUT OF, UNDER OR IN CONNECTION WITH ANY WEANSWER SERVICE AGREEMENT. FURTHER, EACH OF YOU AND WA HEREBY CERTIFIES THAT NO REPRESENTATIVE OR AGENT OF THE OTHER HAS REPRESENTED, EXPRESSLY OR OTHERWISE, THAT THE OTHER WOULD NOT IN THE EVENT OF SUCH LITIGATION, SEEK TO ENFORCE THIS WAIVER OF RIGHT TO JURY TRIAL PROVISION. EACH OF YOU AND WA ACKNOWLEDGES THAT THIS SECTION IS A MATERIAL INDUCEMENT FOR EACH OF THEM, RESPECTIVELY, TO ENTER INTO THIS TOS.
    2. Disputes With Other Users. You are solely responsible for your interactions with other users of the We Answer service, and any other parties with whom you interact on or through the We Answer service. WA reserves the right, but has no obligation, to become involved in any way with these disputes.
    3. DISPUTE RESOLUTION.
      1. GENERALLY. IN THE INTEREST OF RESOLVING DISPUTES BETWEEN YOU AND WA IN THE MOST EXPEDIENT AND COST-EFFECTIVE MANNER, AND EXCEPT AS DESCRIBED IN SECTION 15.3.2 BELOW, YOU AND WA AGREE THAT EVERY DISPUTE BETWEEN YOU AND ANY WA AFFILIATE ARISING IN CONNECTION WITH THE WE ANSWER SERVICE AGREEMENTS WILL BE RESOLVED BY BINDING ARBITRATION. ARBITRATION IS LESS FORMAL THAN A LAWSUIT IN COURT. ARBITRATION USES A NEUTRAL ARBITRATOR INSTEAD OF A JUDGE OR JURY, MAY ALLOW FOR MORE LIMITED DISCOVERY THAN IN COURT, AND CAN BE SUBJECT TO VERY LIMITED REVIEW BY COURTS. ARBITRATORS CAN AWARD THE SAME DAMAGES AND RELIEF THAT A COURT CAN AWARD. THIS AGREEMENT TO ARBITRATE DISPUTES INCLUDES ALL CLAIMS ARISING OUT OF OR RELATING TO ANY ASPECT OF ANY WE ANSWER SERVICE AGREEMENT, WHETHER BASED IN CONTRACT, TORT, STATUTE, FRAUD, MISREPRESENTATION, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER A CLAIM ARISES DURING OR AFTER THE TERMINATION OF THIS TOS. YOU UNDERSTAND AND AGREE THAT, BY ENTERING INTO THIS TOS, YOU AND WA ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION.
      2. EXCEPTIONS. DESPITE THE PROVISIONS OF SECTION 15.3.1, NOTHING IN ANY WE ANSWER AGREEMENT WILL BE DEEMED TO WAIVE, PRECLUDE, OR OTHERWISE LIMIT THE RIGHT OF EITHER PARTY TO: (A) BRING AN INDIVIDUAL ACTION IN SMALL CLAIMS COURT; (B) PURSUE AN ENFORCEMENT ACTION THROUGH THE APPLICABLE FEDERAL, STATE, OR LOCAL AGENCY IF THAT ACTION IS AVAILABLE; (C) SEEK INJUNCTIVE RELIEF IN A COURT OF LAW; (D) TO FILE SUIT IN A COURT OF LAW TO ADDRESS AN INTELLECTUAL PROPERTY INFRINGEMENT CLAIM; OR (E) PURSUE ANY AVAILABLE REMEDIES UNDER FEDERAL OR STATE LAW.
      3. ARBITRATOR. ANY ARBITRATION BETWEEN YOU AND WA MUST BE INITIATED AND MUST PROCEED UNDER THE FEDERAL ARBITRATION ACT, AND SUCH ARBITRATION IS GOVERNED BY THE COMMERCIAL DISPUTE RESOLUTION PROCEDURES AND THE SUPPLEMENTARY PROCEDURES FOR CONSUMER RELATED DISPUTES (COLLECTIVELY, “AAA RULES”) OF THE AMERICAN ARBITRATION ASSOCIATION (“AAA”), AS MODIFIED BY THIS TOS, AND WILL BE ADMINISTERED BY THE AAA. HOWEVER, YOU AND WA EXPRESSLY AGREE TO MODIFY THE AAA RULES SUCH THAT EACH PARTY SHALL EQUALLY SPLIT THE FILING FEES, HEARING FEES, AND ARBITRATOR COMPENSATION, REGARDLESS OF THE TYPICAL FEE SCHEDULE THAT SPECIFIES DIFFERENT FEES DUE FOR THE CONSUMER AND BUSINESS. THE AAA RULES AND FILING FORMS ARE AVAILABLE ONLINE AT WWW.ADR.ORG, BY CALLING THE AAA AT 1-800-778-7879, OR BY CONTACTING WA.
      4. NOTICE; PROCESS. A PARTY WHO INTENDS TO SEEK ARBITRATION MUST FIRST SEND A WRITTEN NOTICE OF THE DISPUTE TO THE OTHER PARTY BY CERTIFIED U.S. MAIL OR BY FEDERAL EXPRESS (SIGNATURE REQUIRED) OR, ONLY IF SUCH OTHER PARTY HAS NOT PROVIDED A CURRENT PHYSICAL ADDRESS, THEN BY ELECTRONIC MAIL (“NOTICE”). WA’S ADDRESS FOR NOTICE IS WEPRO INC, 30 N GOULD ST STE R, SHERIDAN, WY 82801. THE NOTICE MUST: (A) DESCRIBE THE NATURE AND BASIS OF THE CLAIM OR DISPUTE; AND (B) SET FORTH THE SPECIFIC RELIEF SOUGHT (“DEMAND”). THE PARTIES WILL MAKE GOOD FAITH EFFORTS TO RESOLVE THE CLAIM DIRECTLY, BUT IF THE PARTIES DO NOT REACH AN AGREEMENT TO DO SO WITHIN 30 DAYS AFTER THE NOTICE IS RECEIVED, YOU OR WA MAY COMMENCE AN ARBITRATION PROCEEDING. DURING THE ARBITRATION, THE AMOUNT OF ANY SETTLEMENT OFFER MADE BY YOU OR WA MUST NOT BE DISCLOSED TO THE ARBITRATOR UNTIL AFTER THE ARBITRATOR MAKES A FINAL DECISION AND AWARD, IF ANY. IF THE DISPUTE IS FINALLY RESOLVED THROUGH ARBITRATION IN YOUR FAVOR, YOU AGREE THAT WA WILL PAY AND YOU WILL ACCEPT, THE LOWEST OF THE FOLLOWING: (I) THE AMOUNT AWARDED BY THE ARBITRATOR, IF ANY; (II) THE LAST WRITTEN SETTLEMENT AMOUNT OFFERED BY WA IN SETTLEMENT OF THE DISPUTE PRIOR TO THE ARBITRATOR’S AWARD; OR (III) $1,000.
      5. NO CLASS ACTIONS. YOU AND WA AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. FURTHER, UNLESS BOTH YOU AND WA AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS, AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A REPRESENTATIVE OR CLASS PROCEEDING.
      6. Modifications to this Arbitration Provision. If We Answer makes any future change to this arbitration provision, other than a change to We Answer’s address for Notice, you may reject the change by sending us written notice within 30 days of the change to We Answer’s address for Notice, in which case your account with We Answer will be immediately terminated and this arbitration provision, as in effect immediately prior to the changes you rejected will survive.
      7. Enforceability. If Section 15.3.5 is found to be unenforceable or if the entirety of this Section 15.3 is found to be unenforceable, then the entirety of this Section 15.3 will be null and void and, in that case, the parties agree that the exclusive jurisdiction and venue described in Section 15.1 will govern any action arising out of or related to any agreement.
  16. Indemnity. You agree to defend We Answer, its subsidiaries, affiliates, licensors and assignees and their respective officers, directors, managers, stockholders, members, agents, partners and employees (the “WA Indemnitees”), from and against any and all claims, actions, suits, demands or other proceedings brought by or on behalf of any third party, and to indemnify and hold the WA Indemnitees harmless to the greatest extent possible against any losses, liabilities and other damages (including, but not limited to, reasonable attorneys’ fees), in any case arising out of or related to (i) your access to and/or use of the Site and the Services, including, without limitation, your use of the answering service; (ii) a violation or breach by you, or any user of your account, of any provision of the TOS or of any Additional Terms, including, without limitation, a breach of any of the representations, warranties or agreements set forth in the TOS and the Additional Terms; and/or (iii) any content that you post on or through the Site or the Services. This defense and indemnification obligation will survive following the termination of your use of the Site and the Services.
  17. Payment Functionality. We utilize Stripe Payment Services (“Stripe”) to facilitate payments. In order to use the paid services of WA, you must allow Stripe to process payments due to WA and you must accept the PAYMENTPROCESSOR’s Terms of Service and Privacy Policy. You authorize WA to share your identity and account data with Stripe for the purposes of opening and supporting your Stripe account, and you are responsible for the accuracy and completeness of that data. You understand that some Stripe notifications may be sent by We Answer, not Stripe. As necessary, We Answer will provide customer support for your Stripe account activity and can be reached at WePro Inc, 30 N Gould St Ste R, Sheridan, WY 82801.
  18. Other Terms. WA has the right to assign the User Agreements and/or its rights thereunder, in whole or in part, to any third party. You do not have the right to assign the User Agreements, except if and to the extent explicitly permitted in the Additional Terms. The failure of WA to exercise or enforce any right or provision of the User Agreements shall not operate as a waiver by WA of such right or provision. The section titles in the User Agreements are for convenience only and have no legal or contractual effect. The User Agreements operates to the fullest extent permissible by law. If any provision of the User Agreements are held by a court or other tribunal of competent jurisdiction to be unlawful, void or unenforceable, such provision (i) is deemed severable from the User Agreements and does not affect the validity and enforceability of any remaining provisions which shall remain in full force and effect and (ii) shall be limited or eliminated to the minimum extent necessary to comply with the applicable law. WA reserves all rights in and to the Site, including the Services and the other content posted thereon, unless otherwise expressly provided by this TOS or the Additional Terms. WA reserves the right to modify or discontinue any aspect of the Services at any time without prior notice and without any liability to you.
  19. Contacting WA; Reporting of Violations. You may contact WA at [email protected]. Please report any misuse of the Site or the Services or any violation of the TOS by sending an email to WA at [email protected].

WE ANSWER SERVICE TERMS AGREEMENT

Welcome to We Answer! We’re excited to have you as a customer. This We Answer Service Terms Agreement (“Agreement” or “Terms”) is a legal agreement between you and We Answer, LLC (“WA”, “We Answer”, “we”, “us”, or “our”) and apply to your use of We Answer’s services, including virtual telecommunication services, answering services, call center services, and any related products or services (the “Services”). This Agreement governs both the Services provided and any assigned toll-free and/or local number account (“Telephone Number”) used in connection with the Services. By using our Services, you agree to the terms of this Agreement. If you don’t agree with the terms of this Agreement, please don’t use our Services or enter into this Agreement.

  1. The Service
    We Answer provides telephone answering and messaging services. You can find more details about our services on our website. We’ll use ordinary efforts to provide the Services as described on our website and in accordance with these Terms.
  2. Term and Termination
    Your contract with us begins when you sign up for our Services and continues month to month until one of us terminates the agreement. You may cancel the Services at any time by providing written notice to us. We may disconnect or terminate the Services for any reason at our discretion. If either of us terminates the Services, you’ll be responsible for any outstanding fees and charges.
  3. Payment
    You agree to pay for the Services at the rates listed on our website or as agreed upon in writing. We will invoice you monthly, and payment is due upon receipt of the invoice. We may charge interest on late payments at the rate of 1.5% per month or the highest rate allowed by law, whichever is lower. If your account is more than 30 days past due, we may suspend or terminate your Services.

    Automatic Billing Authorization
    By providing a payment method to Company, Customer expressly authorizes WePro Inc. and its payment processors to automatically charge all amounts due under this Agreement, including but not limited to subscription fees, usage charges, minimum usage commitments, overages, taxes, chargebacks, returned payment fees, communication fees, and any other amounts owed. This authorization shall remain in effect until all Services are terminated and all outstanding balances have been paid in full.

    Collections, Chargebacks and Returned Payments
    Customer remains fully responsible for all chargebacks, payment disputes, ACH returns, returned checks, payment reversals, processor penalties, banking fees, collection costs, attorneys’ fees, arbitration fees, court costs, and other expenses incurred by Company in collecting unpaid balances. Company reserves the right to immediately suspend Services while any payment dispute, chargeback, or delinquent balance remains unresolved.
  4. Changes to Pricing

    We reserve the right to change our pricing with 30 days’ written notice. If you don’t agree to the new pricing, you may terminate the Services by giving us written notice before the new pricing goes into effect.
  5. Usage Based Billing and Minimum Usage Commitment

    By using any services provided by We Pro Inc., including but not limited to WePro, We Answer, AI answering services, human answering service, call handling, messaging services, phone services, or related products, Customer acknowledges and agrees that certain services are billed based on actual usage and are subject to minimum usage commitments.

    For We Answer services, each phone number, source, campaign, account, or service destination assigned to the answering service is subject to a minimum monthly average usage commitment. As an example, the We Answer Standard package requires a minimum average spend of $50 per week per phone number or source assigned to the answering service, calculated over the applicable monthly billing period.

    If actual usage charges are below the applicable minimum commitment, Customer will be billed the difference necessary to meet the minimum commitment amount.

    Minimum usage commitments may vary by service package, service type, promotional offer, custom agreement, or future pricing updates communicated by We Pro Inc. Continued use of the services constitutes acceptance of the applicable pricing and minimum usage requirements.

    Customer remains responsible for all usage charges incurred through authorized users, employees, contractors, phone numbers, campaigns, sources, and integrations associated with their account.

    This minimum usage commitment is separate from and in addition to any subscription fees, software licensing fees, onboarding fees, setup fees, or other charges that may apply under any Customer service agreement.
  6. No Exclusivity or Rights to Information

    You understand and agree that you have no exclusivity or rights to any information received through the Services provided by We Answer. Company may use, process, disclose, and share information as reasonably necessary to provide the Services, comply with legal obligations, enforce its agreements, protect its rights, improve its services, process payments, support integrations, and as otherwise described in the Privacy Policy.
  7. Limitation of Liability and Waiver of Damages

    In no event shall We Answer be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with these Terms or the Services. Your sole remedy for any claim arising out of or in connection with these Terms or the Services shall be limited to the amount you have paid us for the Services during the 12 months preceding the claim. This limitation of liability applies to the fullest extent permitted by law.
  8. MANDATORY ARBITRATION AND WAIVER OF JURY TRIAL

    ANY DISPUTE OR CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL BE RESOLVED BY BINDING ARBITRATION IN HARRIS COUNTY, STATE OF TEXAS, IN ACCORDANCE WITH THE COMMERCIAL ARBITRATION RULES OF THE AMERICAN ARBITRATION ASSOCIATION. BOTH PARTIES IRREVOCABLY WAIVE THEIR RIGHT TO A TRIAL BY JURY.
  9. WAIVER OF CLASS ACTION

    YOU AND WE ANSWER AGREE THAT ANY CLAIMS OR DISPUTES BETWEEN US SHALL BE BROUGHT ON AN INDIVIDUAL BASIS AND NOT AS A CLASS ACTION OR REPRESENTATIVE ACTION. BOTH PARTIES WAIVE THE RIGHT TO PARTICIPATE IN A CLASS ACTION, CONSOLIDATED ACTION, OR OTHER REPRESENTATIVE ACTION.
  10. Governing Law and Venue

    These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. The venue for any legal action arising out of or relating to these Terms or the Services shall be in Harris County, State of Texas.
  11. DISCLAIMER OF WARRANTIES

    TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WEANSWER PROVIDES THE SERVICES ON AN “AS IS” AND “AS AVAILABLE” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WEANSWER DISCLAIMS ALL WARRANTIES, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WEANSWER DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
  12. No Warranty of Availability or Accuracy

    WeAnswer does not warrant that the Services will be available at all times or that they will be error-free, accurate, or complete. WeAnswer is not responsible for any loss or damage resulting from the unavailability, inaccuracy, or incompleteness of the Services.
  13. No Warranty of Compatibility

    WeAnswer does not warrant that the Services will be compatible with your equipment, software, or communication systems. It is your responsibility to ensure that your systems are compatible with the Services, and WeAnswer is not liable for any incompatibility issues that may arise.
  14. No Warranty of Uninterrupted Service

    WeAnswer does not warrant that the Services will be uninterrupted or that your access to the Services will be error-free. WeAnswer is not responsible for any delays, disruptions, or other service interruptions that may occur as a result of factors beyond our control, including, but not limited to, internet or telecommunications disruptions, power outages, or equipment failures. WeAnswer shall not be liable for any damages, losses, or expenses resulting from such interruptions or errors in the Services.
  15. No Warranty for Third-Party Services or Content

    WeAnswer may provide access to third-party services or content in connection with the Services. WeAnswer does not endorse, control, or assume responsibility for any such third-party services or content and makes no representations or warranties regarding their accuracy, quality, reliability, or security. Your use of any third-party services or content is at your own risk, and WeAnswer shall not be liable for any damages, losses, or expenses resulting from your reliance on or use of such services or content.
  16. No Warranty for Telephone Numbers
    We Answer does not warrant that any specific telephone number will be available or assigned to you. We Answer reserves the right to change, reassign, or revoke any telephone number provided to you in connection with the Services at any time, with or without notice, in accordance with applicable laws and regulations.
  17. No Warranty of Compliance with Laws and Regulations
    We Answer does not warrant that the Services will meet all applicable laws, regulations, or industry standards in every jurisdiction. You are responsible for ensuring that your use of the Services complies with all applicable laws, regulations, and industry standards in your jurisdiction.
  18. Limitation of Liability for Third-Party Services and Content
    To the maximum extent permitted by applicable law, We Answer shall not be liable for any damages, losses, or expenses resulting from your use of, or reliance on, any third-party services or content provided in connection with the Services.
  19. Modification of Services
    We Answer reserves the right to modify, suspend, or discontinue the Services, in whole or in part, at any time, with or without notice to you. We Answer shall not be liable for any damages, losses, or expenses resulting from any modification, suspension, or discontinuation of the Services.
  20. Customer Responsibilities
    You are responsible for providing and maintaining all equipment, software, and communication systems necessary to access and use the Services. You are also responsible for ensuring that your systems are compatible with the Services and meet all applicable laws, regulations, and industry standards in your jurisdiction. You are responsible for maintaining the confidentiality of your account information, including your username and password, and for all activities that occur under your account. You agree to notify We Answer immediately of any unauthorized access or use of your account or any other breach of security. You agree to use the Services only for lawful purposes and in accordance with these Terms and any applicable laws, regulations, and industry standards. You agree not to use the Services in any manner that could damage, disable, overburden, or impair the Services or interfere with any other party’s use and enjoyment of the Services. You agree to comply with all applicable export control laws and regulations, including, but not limited to, the U.S. Export Administration Regulations and the International Traffic in Arms Regulations. You agree not to export, re-export, or transfer, directly or indirectly, any U.S. technical data or software acquired from We Answer or any products utilizing such data or software to any country, individual, or entity subject to U.S. export restrictions or embargoes. You agree not to use the Services for any illegal, harmful, or offensive activities, including, but not limited to, harassment, defamation, threats, fraud, impersonation, or the transmission of obscene or offensive content. You also agree not to use the Services to transmit or store any data, content, or material that infringes upon the intellectual property rights or privacy rights of others. You agree to indemnify, defend, and hold harmless We Answer, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees and costs, arising out of or in any way connected with your access to or use of the Services, your violation of these Terms, or any negligent or wrongful conduct by you or any third party using your account.
  21. Compliance with Laws
    You agree to comply with all applicable laws, regulations, and industry standards in your use of the Services, including, but not limited to, data protection and privacy laws, telecommunications regulations, and export control laws and regulations.
  22. Termination for Cause
    We Answer may terminate your access to the Services and this Agreement immediately and without notice if you fail to comply with any provision of these Terms, if your use of the Services causes legal liability for We Answer or its affiliates, or if We Answer reasonably believes that your use of the Services poses a threat to the security, integrity, or availability of the Services or any other user’s data or systems.
  23. Upon termination for cause, you shall immediately cease all use of the Services and return or destroy any We Answer materials or data in your possession. You shall remain responsible for any fees or charges incurred through the date of termination.Termination for Convenience
    Either party may terminate this Agreement for convenience upon thirty (30) days’ prior written notice to the other party.
  24. Upon termination for convenience, you shall remain responsible for any fees or charges incurred through the date of termination, and We Answer shall refund any unused, prepaid fees for the Services on a pro-rata basis.Effect of Termination
    Upon termination of this Agreement for any reason, all rights and obligations of the parties under this Agreement shall cease, except that any provisions of this Agreement that, by their nature, should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity obligations, and limitations of liability.
  25. Subcontracting
    We Answer may engage subcontractors to perform some or all of its obligations under these Terms. We Answer shall remain responsible for the performance of any such subcontractors and their compliance with these Terms.
  26. Third-Party Beneficiaries
    Nothing in these Terms is intended to confer any rights or remedies on any third parties, except as expressly provided in these Terms.
  27. Interpretation
    In these Terms, the singular includes the plural and vice versa, and the masculine gender includes the feminine and neuter genders. The terms “include,” “includes,” “including,” “such as,” and similar terms shall be construed as if followed by the phrase “without limitation.” All references to “Sections” or “Articles” are references to Sections or Articles of these Terms.
  28. Amendments
    We may update or change these Terms from time to time. If we make significant changes, we’ll notify you in advance, and your continued use of the Services after the changes go into effect will constitute your acceptance of the revised Terms. If you don’t agree with the updated Terms, you have the option to terminate the Services by providing us with written notice.
  29. Severability
    If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions will remain in full force and effect, and the invalid or unenforceable provision will be deemed modified to the minimum extent necessary to make it valid and enforceable.
  30. No Waiver
    No waiver of any provision of these Terms shall be deemed a further or continuing waiver of such provision or any other provision, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
  31. Assignment
    You may not assign or transfer your rights and obligations under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.
  32. Force Majeure
    We shall not be liable for any failure or delay in the performance of the Services due to circumstances beyond our reasonable control, including, but not limited to, acts of God, war, terrorism, labor disputes, governmental actions, and disruptions in telecommunications or transportation.
  33. Notices
    All notices required or permitted under these Terms shall be in writing and delivered by email, fax, or overnight courier. Notices to you shall be sent to the email address you provided when signing up for the Services. Notices to us shall be sent to the contact information listed on our website.
  34. By using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you have any questions or concerns about these Terms or the Services, please contact us through the contact information listed on our website.INDEMNIFICATION
    YOU AGREE TO INDEMNIFY, DEFEND, AND HOLD HARMLESS WE ANSWER, ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS FROM AND AGAINST ANY AND ALL CLAIMS, LIABILITIES, DAMAGES, LOSSES, OR EXPENSES, INCLUDING REASONABLE ATTORNEYS’ FEES AND COSTS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR ACCESS TO OR USE OF THE SERVICES, YOUR VIOLATION OF THESE TERMS, OR ANY NEGLIGENT OR WRONGFUL CONDUCT BY YOU OR ANY THIRD PARTY USING YOUR ACCOUNT.
  35. Privacy
    Your privacy is important to us. Please review our Privacy Policy, which is incorporated into these Terms by reference, to learn about how we collect, use, and protect your personal information.
  36. Intellectual Property
    All content, trademarks, logos, and other intellectual property displayed on our website or used in connection with the Services are the property of We Answer or their respective owners. You may not use or reproduce any intellectual property without the prior written permission of We Answer or the respective owner.
  37. Independent Contractors
    You and We Answer are independent contractors. Nothing in these Terms creates a partnership, joint venture, agency, or employment relationship between you and We Answer.
  38. Survival
    Any provisions of these Terms that, by their nature, should survive termination of your use of the Services, including but not limited to, the indemnification, limitation of liability, mandatory arbitration, waiver of class action, and governing law provisions, shall continue to apply even after termination of the Services.
  39. These Terms and Conditions, together with any other documents incorporated by reference, represent the complete understanding between you and We Answer regarding the Services. If you have any questions or concerns, please don’t hesitate to contact us through the contact information listed on our website.Headings
    The section headings in these Terms are for convenience only and have no legal or contractual effect. They are not intended to be an exhaustive summary of the contents of each section and shall not be used to interpret the meaning or intent of any provision.
  40. Non-Disparagement
    You agree not to make any false, misleading, or disparaging statements, either written or oral, about We Answer, its Services, or its employees, contractors, or agents. This includes but is not limited to posting negative reviews or comments on social media, websites, or any other public forum.
  41. Counterparts
    These Terms may be executed in one or more counterparts, each of which shall be deemed an original, but all of which together shall constitute one and the same agreement. Electronic signatures or copies shall have the same legal effect as original signatures and documents. You agree that clicking a box to agree and acknowledge these Terms is deemed to be your valid electronic signature.
  42. Language
    These Terms are written in English, and any translations are provided for convenience only. In the event of any discrepancy between the English version and any translated version, the English version shall prevail.
  43. Entire Agreement
    These Terms, together with any other terms and conditions that are incorporated by reference, constitute the entire agreement between you and We Answer with respect to the Services and supersede all prior or contemporaneous communications and proposals, whether oral, written, or electronic, between you and We Answer with respect to the Services.
  44. Artificial Intelligence Services
    Certain Services may utilize artificial intelligence, machine learning, automated decision-making, automated messaging, automated call handling, transcription services, summaries, recommendations, workflows, scheduling systems, or other AI-powered functionality.

    Customer acknowledges that AI-generated content may contain errors, inaccuracies, omissions, misunderstandings, hallucinations, or incorrect information.

    Customer is solely responsible for reviewing, verifying, approving, and validating all AI-generated content, actions, communications, recommendations, appointments, summaries, and outputs before relying upon them.

    Company shall not be liable for any damages, losses, missed opportunities, missed appointments, incorrect information, or business decisions arising from AI-generated outputs.
  45. Customer Compliance Responsibilities
    Customer is solely responsible for ensuring compliance with all applicable federal, state, local, and international laws relating to telecommunications, communications, messaging, marketing, privacy, call recording, artificial intelligence usage, and consumer protection.
    This includes, without limitation:
    • Telephone Consumer Protection Act (TCPA)
    • Do Not Call (DNC) regulations
    • SMS and text message consent requirements
    • Call recording consent laws
    • CAN-SPAM requirements
    • State privacy laws
    • Federal Trade Commission regulations
    • Industry-specific regulatory requirements
  46. Company does not provide legal advice and makes no representation that the Services comply with Customer’s specific legal obligations.
  47. Customer Recordings, Consents, and Communications
    Customer is solely responsible for obtaining all legally required consents, permissions, notices, disclosures, and authorizations relating to calls, text messages, recordings, communications, marketing activities, artificial intelligence interactions, voicemail recordings, appointment reminders, and customer communications.

    Company shall not be responsible for verifying the existence, validity, or sufficiency of any such consent or authorization and shall not be liable for any claim arising from Customer’s failure to obtain required consent.
  48. Communications Platform Disclaimer
    Company provides software, communications, answering services, AI services, scheduling tools, messaging tools, dispatching tools, and related technology services.

    Company does not guarantee the successful delivery, routing, receipt, completion, accuracy, timing, or performance of any call, text message, voicemail, email, lead, booking, appointment, notification, dispatch, communication, workflow, automation, or customer interaction.

    Company shall not be liable for missed calls, missed messages, missed leads, lost revenue, lost business opportunities, failed bookings, failed dispatches, customer dissatisfaction, technician performance, scheduling conflicts, communication failures, carrier outages, internet outages, third-party platform failures, or any business losses arising from use of the Services.
  49. Ownership of Data
    Customer retains ownership of Customer Data submitted to the Services.

    Company retains all right, title, and interest in and to its software, systems, technology, workflows, processes, artificial intelligence models, analytics, reports, aggregated data, anonymized data, derivative works, improvements, enhancements, and intellectual property.

    Company may use anonymized and aggregated data derived from Customer’s use of the Services for analytics, benchmarking, service improvement, product development, artificial intelligence training, operational purposes, and other lawful business purposes.
  50. Service Suspension for Non-Payment
    Company reserves the right to suspend, restrict, disconnect, limit, or terminate any Services immediately if any invoice, payment, chargeback, ACH return, disputed charge, or other balance remains unpaid beyond its due date.

    Customer acknowledges that suspension of Services may result in missed calls, missed messages, missed bookings, missed leads, loss of data access, communication interruptions, business interruptions, or other operational impacts.

    Company shall not be liable for any losses, damages, missed opportunities, lost revenue, or business interruption resulting from such suspension or termination.

Thank you for choosing We Answer for your telephone answering and messaging needs. We appreciate your business and look forward to providing you with exceptional service. If you have any questions or concerns regarding these Terms or our Services, please don’t hesitate to reach out to us through the contact information listed on our website.

 

We Answer Privacy Policy

Effective: 7/29/26

Introduction

This website privacy policy (“Privacy Policy”) describes how We Answer, LLC and affiliates, subsidiaries and parent companies, (collectively, “We Answer,” “WA,” “we,” “us,” “our,” or the “Company”) collect, use, and share information about users of our websites, including but not limited to weanswer.day and associated services (collectively, our “Site”). By using our Site, you acknowledge and consent to our practices described below. Your use of our Site is also subject to our Terms of Use.

WA operates the website located at weanswer.day (the “Site”). We may provide information about our services and other information related to our services and answering services and business considerations in general. The services, features, content or applications that may be offered from time to time by WA in connection with the Site and/or WA’s business are collectively referred to as the “Services.”

This Policy is incorporated into, and is subject to, our Terms of Service. Capitalized terms used but not defined in this Policy have the meaning given to them in our Terms of Service.

Additional Definitions

  1. “Client”, “Customer”, “User” or “a user” means a customer of WA or an employee, agent, or representative of a Client who has access to the customer account.
  2. “Client Data”, “Personal Information” and “personal information” means personal data, reports, addresses, and other files, folders, or documents in electronic form that a User of the Service stores within the Service.
  3. “Personal Data” means any information relating to an identified or identifiable natural person.

Personal Information Collected

We collect different types of information from or through the Service. The legal bases for WA’s processing of Personal Data are primarily that the processing is necessary for providing the Service in accordance with our Terms of Service and that the processing is carried out in WA’s legitimate interests, which are further explained in the section “How do we use your information?” of this Policy. We may also process data upon your consent, asking for it as appropriate.

Information you provide us

We receive information about you if you choose to provide it to us, such as when you register for and create a profile on our Site or at other times when information is necessary in connection with an action you take through the Site. This information may include your name, address, phone number, email address, photo, and your website. If you choose to pay through the Site, we or the third-party processor will collect payment information from you, such as financial account information or payment card information. Please note that we do not store your payment card information, but we may store other financial information.

If you would like to raise funding for your business with our Site, we collect information about you and your business, your fundraising terms, and payment information.

We also collect information when you post questions or comments on our Site, send or receive direct messages from other users, or when you contact us, including via email, phone, or social media.

When you visit our website

We automatically collect certain information when you use our Site, including: (i) information about your interaction with our Site, including the actions you take, the pages or other content you view or otherwise interact with, and the dates and times of your visits; and (ii) device information, such as your IP address, operating system information, and web browser and/or device type and language.

User-provided Information

When you use the Service, as a User or otherwise, you may provide, and we may collect Personal Data. Examples of Personal Data include name, email address, mobile phone number, and credit card or other billing information. Personal Data also includes other information, such as geographic area or preferences, when any such information is linked to information that identifies a specific individual. You may provide us with Personal Data in various ways on the Service. For example, when you register for an Account, use the Service, post Client Data, interact with other users of the Service through communication or messaging capabilities, or send us customer-service related requests.

Information Collected by Clients

A Client or User may store or upload Client Data into their individual profile, dashboard, or account. Each Client is responsible for providing notice to its customers and third persons concerning the purpose for which Client collects their Personal Data and how this Personal Data is processed in or through the Service as part of Client Data.

Automatically Collected Information

When a User uses the Service, we may automatically record certain information from the User device by using various types of technology, including cookies, “pixels” or “web beacons”. This automatically collected information may include IP address or other device address or ID, web browser and/or device type, the web pages or sites visited just before or just after using the Service, the pages or other content the User views or interacts with on the Service, and the dates and times of the visit, access, or use of the Service. We also may use these technologies to collect information regarding a User’s interaction with email messages, such as whether the User opens, clicks on, or forwards a message. This information is gathered from all Users.

Integrated Services

You may be given the option to access or register for the Service through the use of your user name and passwords for certain services provided by third parties (each, an “Integrated Service”), such as through the use of your Google account, or otherwise have the option to authorize an Integrated Service to provide Personal Data or other information to us. By authorizing us to connect with an Integrated Service, you authorize us to access and store your name, email address(es), profile picture URL, and other information that the Integrated Service makes available to us, and to use and disclose it in accordance with this Policy. You should check your privacy settings on each Integrated Service to understand what information that Integrated Service makes available to us, and make changes as appropriate. Please review each Integrated Service’s terms of use and privacy policies carefully before using their services and connecting to our Service.

Information from Other Sources

We may obtain information, including Personal Data, from third parties and sources other than the Service, such as our partners, advertisers and Integrated Services. If we combine or associate information from other sources with Personal Data that we collect through the Service, we will treat the combined information as Personal Data in accordance with this Policy.

How do we use your information?

How we use information we collect

We may use the information that we collect for the following purposes:

To provide, improve, and personalize our Site;

To monitor and analyze usage trends and preferences;

To facilitate payments;

To allow you to use the Services or facilitate use of the Services;

To communicate with you, including for administrative, informational, promotional, and marketing purposes, and to respond to your requests or inquiries;

To enforce this Privacy Policy or other terms to which you have agreed, and to protect the rights, property, or safety of us, our Site, our users, or any other person.

How we share and disclose information we collect

Other users and the public.

SMS Consent and Mobile Information

No mobile information, text messaging originator opt-in data, SMS consent records, or related personal information will be shared, sold, rented, transferred, or disclosed to third parties or affiliates for marketing or promotional purposes.

We may share such information only with subcontractors, service providers, and vendors that assist us in providing and operating our services, including customer support, messaging services, telecommunications providers, billing providers, payment processors, and technical infrastructure providers. Such parties may only use the information as necessary to provide services on our behalf and are contractually prohibited from using it for their own marketing purposes.

All other categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent information.

 

Please note that your profile page is viewable by other users and the public. For information on privacy settings available to you, please see the “Choices You Have With Your Information” section below. Any comments or information you submit or share on public areas of the Site (that are accessible to persons who have not signed up for accounts), such as questions for Fundraisers, your bio, or a description of your business, can be read, collected, or used by other users and the public. We are not responsible for the information you choose to submit or share on the public areas of our Site (that are accessible to persons who have not signed up for accounts), such as pages or your public profile. We also share your information with other users when you send or receive direct messages from other users.

Affiliates, Banks, Payment Processors and Partners.

In order to provide the services on our Site, we may share your information with our affiliates, agents, contractors, assigns, payment processors, banks, partners, and third parties.

Operations

We use the information you provide to operate, maintain, enhance and provide all features of the Service, to provide the services and information that you request, to respond to comments and questions and to provide support to users of the Service. We process Client Data solely in accordance with the directions provided by the applicable Client or User.

Business Partners

From time to time, WA may partner with other companies to jointly offer products, services or programs (such as webinars or downloadable content) such as our channel partners to fulfill product trials and information requests, and provide customers and prospective customers with information about WA and its products. To do this, we may pass your information to them for that purpose only, and they are prohibited from using that information for any other purpose. WA does not share Data about the WA attendees with business partners unless: (1) you specifically opt in to such sharing via an event registration form; or (2) you attend a WA event and allow the WA or any of its business partners to scan your attendee badge. If you do not wish for your information to be shared in this manner, you may choose not to opt in via event registration forms and elect not to have your badge scanned at WA events. If you choose to share your information with business partners in the manners described above, your information will be subject to the business partners’ respective privacy statements. WA may also use Data about customers and webinar attendees for marketing purposes. For example, WA may use information you provide to contact you to further discuss your interest in the Services and to send you information regarding WA, its affiliates, and its partners, such as information about promotions or events.

Improvements

We use the information to understand and analyze the usage trends and preferences of our Users, to improve the Service, and to develop new products, services, features, and functionality.

Service Providers

WA may share Data about Site users, customers and webinar attendees with WA’s contracted service providers so that these service providers can provide services on our behalf. These service providers are authorized to use your personal information only as necessary to provide the requested services to us. Without limiting the foregoing, WA may also share Data about Site visitors, customers, users and webinar attendees with WA’s service providers to ensure the quality of information provided, and with third–party social networking and media websites, such but not limited to Facebook, for marketing and advertising on those websites. Unless described in this Privacy Statement, which is subject to change, WA does not intend to share, sell, rent, or trade any information with third parties for their promotional purposes but reserves all rights to make a change. We use service providers to provide certain services to us, such as analytics services, fraud detection, payment facilitating, and advertising and marketing services. We only provide our service providers with the information necessary for them to perform these services. Our analytics providers may collect information about your online activities over time and across different online services when you use our Site.

Third Parties

For the purpose of providing services or to allow companies that may provide services or goods that are of interest to you, we may provide non-confidential contact information to third parties with whom we contract or do business.

Change of Control

In the event that WA is merged or sold, or in the event of a transfer or sale of some or all of our assets, we may disclose or transfer information we collect in connection with the negotiation and/or conclusion of such a transaction.

Non Personally Identifiable Information

We may make certain automatically-collected, aggregated, or otherwise non-personally-identifiable information available to third parties for various purposes, including (i) compliance with various reporting obligations; (ii) for business or marketing purposes; or (iii) to assist such parties in understanding our Clients’, Users’ and visitors’ interests, habits, and usage patterns for certain programs, content, services, and/or functionality available through the Service.

Law Enforcement, Legal Process and Compliance

We may disclose Personal Data or other information if required to do so by law or in the good-faith belief that such action is necessary to comply with applicable laws, in response to a facially valid court order, judicial or other government subpoena or warrant, or to otherwise cooperate with law enforcement or other governmental agencies.

Other Disclosures

We may disclose information about you to third parties if (a) we believe that disclosure is reasonably necessary to comply with any applicable law, regulation, legal process, or governmental request, (b) to enforce our agreements, policies, or terms of service, (c) to protect the security or integrity of our Site, (d) to protect the property, rights, and safety of us, our users, or the public, (e) to respond in an emergency which we believe in good faith requires us to disclose information to assist in preventing the death or serious bodily injury of any person, or (f) to investigate and defend ourselves against any third- party claims or allegations.

We also reserve the right to disclose Personal Data or any other information that we believe, in good faith, is appropriate or necessary to (i) take precautions against liability, (ii) protect ourselves or others from fraudulent, abusive, or unlawful uses or activity, (iii) investigate and defend ourselves against any third-party claims or allegations, (iv) protect the security or integrity of the Service, WA, Site, and any facilities or equipment used to make the Service, Site, or WA available, or (v) protect our property or other legal rights, enforce our contracts, or protect the rights, property, or safety of others.

Compelled Disclosure

WA may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of WA and/or its subsidiaries or to (1) conform to legal requirements or comply with legal process served on WA or this website; (2) protect and defend the rights or property of WA and this website; (3) enforce its agreements with you, or (4) act in urgent circumstances to protect personal safety or the public.

Information from other sources

In order to provide the services on our Site, including verifying your identity and other information you provide us, we collect information about our users from third parties and combine it with other information we receive from or about our users.

Third party services

If you decide to register through or otherwise grant access to a third party social networking or authentication service that we may make available (“Integrated Service”), such as but not limited to, Facebook, YouTube, LinkedIn, Twitter, TikTok, and Instagram, we will collect certain personal information that you have provided to the Integrated Service (such as your name, email address, photo, and other information you make available via the Integrated Service) and an authentication token from the Integrated Service. The personal information collected from the Integrated Service may be used to register you on our Site and to provide some of the features of our Site. You may revoke our access to your account on the Integrated Service at any time by updating the appropriate settings in the account preferences of the respective Integrated Service. You understand that certain features of our Site may not be available to you if you choose to remove our access to your account with the Integrated Service.

Cookies and other technologies

When you visit our Site, we and our service providers collect certain information through the use of “cookies” and other technologies to better understand how our users navigate through our Site, learn what content is being viewed, and administer and improve our Site. Cookies are small text files that web servers place on an internet user’s computer that are designed to store basic information and to recognize your browser. We may use both session cookies and persistent cookies. A session cookie disappears after you close your browser. A persistent cookie remains after you close your browser and may be used by your browser on subsequent visits to our Site. We use Google Analytics cookies for data analytics purposes, and you can find more information on how Google uses data from these cookies at www.google.com/policies/privacy/partners/. Please consult your web browser to learn the proper way to modify its cookie settings. Please note that if you delete, or choose not to accept, cookies from our Site, you may not be able to utilize the features of our Site to their fullest potential. Some of our service providers, including Google, use cookies and similar technologies to show you our ads on other websites across the Internet. These ads may be directed to you based on your past visits to our website and your use of our Site in order to provide you with the most relevant content. You can opt out of our service provider’s use of cookies for directed marketing purposes by visiting the Network Advertising Initiative’s opt-out page. Please note that after opting-out, you will continue to see ads from these service providers, but they will not be based on your past activities. More specifically, cookies are utilized through the following third-party integrations: Google Analytics and Search, Facebook Conversion Tracking Pixel, LinkedIn, Twitter, TikTok, Instagram, Stripe, and other third-party services.

Google Analytics and HeapMap Form Analysis & Conversion Funnels Personal Data: Cookies and Usage Data

Google Analytics

Our website uses Google Analytics cookies to analyze user behavior and improve the performance of our website. Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services. Google may use the Data collected to contextualize and personalize the ads of its own advertising network. These cookies collect information about your browsing activities, such as pages visited, time spent on the site, and traffic sources. All data collected is anonymous and aggregated. For more information about Google Analytics cookies,
please visit: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage

Heat mapping and session recording using a third-party service

Personal Data: Cookies, Usage Data and various types of Data as specified in the privacy policy of the service. The website may use a session recording and heat mapping service provided by a third-party. If you want to opt-out, please notify We Answer.

Interaction with live chat platforms through a third-party live chat widget

Personal Data: Cookies, Data communicated while using the service and Usage Data. The Third Party Live Chat Widget is a service for interacting with the live chat platform provided by the third-party service provider.

Amazon Web Services

We use Amazon Web Services (AWS) which provides us with cloud storage services and website hosting services. AWS has demonstrated compliance with a range of internationally recognized standards for content, data and infrastructure security, such as information security management system- ISO-27001, System and Organization Controls Report- SOC1/2, and The Payment Card Industry Data Security Standard. In addition, AWS has demonstrated alignment with the MPAA Content Security Best Practices. The AWS infrastructure is compliant with all applicable MPAA controls. For more information on AWS’ privacy policy please see: https://aws.amazon.com/privacy/

WA is hosted on Amazon Web Services virtual servers. AWS has announced that it is fully GDPR compliant (https://aws.amazon.com/blogs/security/all-aws-services-gdpr-ready/), and its website lists the rigorous international standards which AWS applies to ensure data privacy.

Use of Facebook Conversion Tracking Pixel

Our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025 (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/ Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes. Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians. Please click here if you would like to revoke your permission: https://www.facebook.com/ads/website_custom_audiences/

Google

Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en We have not enabled Google AdSense on our site and we don’t plan to do so in future.

If you use Chrome Extensions or Google add-ons developed by WA, we may collect data such as your name, email address, through connecting to your Google Account (with your consent). This information won’t be displayed to the public nor is it ever shared without your explicit consent. As of today, we don’t use login or signup based on your Google Account.

WA’s use of information received from Gmail APIs will adhere to Google’s Limited Use Requirements as scoped in https://developers.google.com/terms/api-services-user-data-policy#additional-requirements-for-specific-api-scopes

Our website uses Google Search cookies to provide and improve search functionality for our users. These cookies collect data about your search queries, preferences, and other search-related activities to deliver relevant search results and enhance your user experience. For more information about Google Search cookies, please visit: https://policies.google.com/technologies/cookies

Use of Google Analytics with anonymization

Our website uses Google Analytics, a web analysis service from Google Inc., 1600 Amphitheatre Parkway, Mountain View, CA 94043 USA, hereinafter referred to as “Google.” Google Analytics employs so-called “cookies“, text files that are stored to your computer in order to facilitate an analysis of your use of the site.

The information generated by these cookies, such as time, place and frequency of your visits to our site, including your IP address, is transmitted to Google’s location in the US and stored there.

We use Google Analytics with an IP anonymization feature on our website. In doing so, Google abbreviates and thereby anonymizes your IP address before transferring it from member states of the European Union or signatory states to the Agreement on the European Economic Area. Google will use this information to evaluate your usage of our site, to compile reports on website activity for us, and to provide other services related to website- and internet usage. Google may also transfer this information to third parties if this is required by law or to the extent this data is processed by third parties on Google´s behalf.

Google states that it will in never associate your IP address with other data held by Google. You can prevent cookies from being installed by adjusting the settings on your browser software accordingly. You should be aware, however, that by doing so you may not be able to make full use of all the functions of our website.

Google also offers a disabling option for the most common browsers, thus providing you with greater control over the data which is collected and processed by Google. If you enable this option, no information regarding your website visit is transmitted to Google Analytics. However, the activation does not prevent the transmission of information to us or to any other web analytics services we may use. For more information about the disabling option provided by Google, and how to enable this option, visit https://tools.google.com/dlpage/gaoptout?hl=en

Use of Facebook components

Our website employs components provided by facebook.com. Facebook is a service of Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025.

Each time our website receives an access request equipped with a Facebook component, the component prompts your browser to download an image of this Facebook component. Through this process, Facebook is informed precisely which page of our website is being visited.

When you access our site while logged into Facebook, Facebook uses information gathered by this component to identify the precise page you are viewing and associates this information to your personal account on Facebook. Whenever you click on the “Like“ button, for example, or enter a comment, this information is transmitted to your personal account on Facebook and stored there. In addition, Facebook is informed of your visit to our website. This occurs regardless of whether you click on a component or not.

If you wish to prevent the transfer to and storage of data by Facebook about you and your interaction with our website, you must first log out of Facebook before visiting our website. The data protection policies of Facebook provide additional information, in particular about the collection and use of data by Facebook, your rights in this regard as well as the options available to you for protecting your privacy: https://www.facebook.com/about/privacy/

In addition, tools are freely available on the market that can be used to block Facebook social plug-ins with add-ons from being added to all commonly used browsers:

http://webgraph.com/resources/facebookblocker/

You can find an overview of Facebook plugins at https://developers.facebook.com/docs/plugins/

Our website incorporates Facebook cookies and pixels to deliver personalized ads and measure the effectiveness of our advertising campaigns. These cookies track your browsing activities on our website and other sites, allowing Facebook to display ads tailored to your interests. For more information about Facebook cookies, please visit: https://www.facebook.com/policies/cookies/

Use of Twitter recommendation components

Our website employs components provided by Twitter. Twitter is a service of Twitter Inc., 1355 Market St Suite 900, San Francisco, CA 94103.

Our website incorporates Twitter cookies to provide social sharing features, deliver targeted ads, and measure the performance of our advertising campaigns. These cookies track your interactions with our website and other websites, allowing Twitter to personalize the ads displayed to you. For more information about Twitter cookies, please visit: https://help.twitter.com/en/rules-and-policies/twitter-cookies

Each time our website receives an access request equipped with a Twitter component, the component prompts your browser to download an image of this component from Twitter. Through this process, Twitter is informed precisely which page of our website is being visited. We have no control over the data that Twitter collects in the process, or over the extent of the data that Twitter collects. To the best of our knowledge, Twitter collects the URL of each website accessed as well as the IP address of the user, but does so solely for the purpose of displaying Twitter components. Additional information may be obtained from the Twitter data privacy policy, at: http://twitter.com/privacy.

You may change your data privacy settings in your account settings, at http://twitter.com/account/settings.

Use of YouTube components with enhanced data protection mode

On our website we use components (videos) of YouTube, LLC 901 Cherry Ave., San Bruno, CA 94066, USA, a company belonging to Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043, USA.

To this end, we may use the “ – enhanced data protection mode – ” option provided by YouTube. To that end, when such mode is employed, as you display a page that has an embedded video, a connection will be made to the YouTube server and the content will appear on the website via a communication to your browser. According to the information provided by YouTube, in “ – enhanced data protection mode -”, data is only transferred to the YouTube server, in particular which of our websites you have visited, if you watch the video. If you are logged onto YouTube at the same time, this information will be matched to your YouTube member account. You can prevent this from happening by logging out of your member account before visiting our website.

Further information about data protection by YouTube is provided by Google under the following link: https://policies.google.com/privacy?hl=en&gl=us

Our website features embedded YouTube videos, which use cookies to collect information about your video preferences, viewing history, and interactions with the platform. These cookies help YouTube deliver personalized video recommendations and improve your viewing experience. For more information about YouTube cookies, please visit: https://policies.google.com/technologies/cookies

TikTok

Our website uses TikTok cookies for advertising and analytics purposes. These cookies enable TikTok to deliver personalized ads based on your browsing behavior, as well as measure the performance of our advertising campaigns. For more information about TikTok cookies, please visit: https://www.tiktok.com/legal/cookie-policy?lang=en

Instagram

Our website incorporates Instagram cookies to provide social sharing features, deliver personalized ads, and measure the effectiveness of our advertising campaigns. These cookies track your interactions with our website and other websites, allowing Instagram to display ads tailored to your interests. For more information about Instagram cookies, please visit: https://help.instagram.com/1896641480634370?ref=ig

Data Protection Statements and Notices from Third Parties

Note: Such statements and notices are not under the control of WA and may change from time to time. The below statements and notices may be out-of-date or have changed since this Policy was written. Please familiarize yourself with the most up-to-date statement from each Third Party.

Data protection statement for LinkedIn

Our website uses LinkedIn cookies to enable social sharing features and deliver personalized ads based on your browsing activities. These cookies also help us measure the effectiveness of our advertising campaigns on LinkedIn. For more information about LinkedIn cookies, please visit: https://www.linkedin.com/legal/cookie-policy

Our website uses the “LinkedIn Share Button”. When you access our website, your web browser will establish a brief connection to the servers of LinkedIn, Inc. (1000 W Maude Ave, Sunnyvale, CA 94085), a Microsoft Corp. company, which is necessary for this button’s functionality (including the counter value displayed). LinkedIn does not store any personal data regarding the websites users visit; in particular, it does not store any IP addresses. The “LinkedIn Share Button” also does not involve any user behavior analysis based on cookies. Information on data protection as it pertains to the “LinkedIn Share Button” and other topics is available at https://www.linkedin.com/legal/privacy- policy?trk=hb_ft_priv.

Data protection statement for Google Analytics

Our website employs the Google Analytics services provided by Google Inc. The website usage analysis involved is made possible by the storage of cookies on your computer, which generate information on your usage behavior and transfer it to Google Inc. An abbreviated version of your IP address is typically included in the data sent to Google’s servers. In exceptional cases, your full IP address may be transferred. Google uses this information on our behalf to create reports on how visitors or Users use our website. The IP addresses identified by Google Analytics will not be associated with other Google data. If you wish to prevent the storage of cookies on your computer, you can configure the related settings accordingly in your web browser. Unfortunately, this can result in limited functionality on our website.

If IP addresses are not being anonymized (read: masked) through the addition of the code “gat._anonymizeIp ( ) ;”, the data collected will be handled in accordance with the United States’ data protection laws, as applicable, and Google’s terms of use, which prohibit the transfer of personal data to Google. You can prevent the collection and storage of your data going forward at any time by downloading and installing the browser plugin available at http://tools.google.com/dlpage/gaoptout?hl=en.

Data protection notice for Google AdWords Remarketing

WA also makes use of Google remarketing tags. These tags are another area in which Google utilizes cookies that are stored on Users or visitors’ computers to facilitate analysis of how they use websites. The information generated on your use of our website (including your IP address) will be transferred to a Google server in the United States for storage. Google will then truncate the last three digits of your IP address to eliminate the possibility of it being associated with you. Google may also transfer this information to third parties, provided that these parties have been commissioned by Google to process it and doing so is permissible by law. Third-party providers (including Google itself) employ stored cookies to display advertisements on websites based on users’ previous visits. Google will never associate your IP address with any of its further data. You can withdraw your consent to having your data collected and stored in the future at any time. You can also deactivate Google’s use of cookies by accessing this page to turn off Google advertisements. You can withdraw your consent to having your data collected and stored in the future at any time. For further information on Google’s related provisions, please click here.

Data protection notice for Google AdWords Conversion Tracking

This website also employs Google’s conversion tracking technology. This is another area in which Google AdWords will store a cookie on your computer if you arrived on our website via a Google advertisement. These cookies will expire after 30 days and are not used for personal identification purposes. If you access certain sections of our website and the cookie on your computer has not yet expired, we will be able to determine that you were directed to those sections after clicking on a particular advertisement. Every AdWords customer receives a different cookie, which means that cookies cannot be tracked through these customers’ websites. The information collected with the help of conversion cookies enables us to generate conversion statistics. As a result, we can determine the total number of users who have clicked on our advertisements and were thus directed to a site equipped with a conversion tracking tag. We do not, however, receive any information that could be used to identify individual users. If you wish to opt out of the tracking process, you can decline the necessary cookie (such as by deactivating the automatic generation of cookies in your browser’s settings). You can also deactivate conversion tracking cookies by instructing your browser to block cookies from the domain “www.googleadservices.com”. Google’s own notice on its data protection efforts in connection with conversion tracking is available here.

Data protection statement for Third-Party CRM

To analyze the visitors and Users to our website and manage the data it collects with their consent, we employ the services of a third-party CRM, which may also use cookies and stores the data collected on its servers in the United States.

E-Mail Newsletter / Notification (through Third-Party CRM or Email Marketing Provider)

Since the operation of an e-mail list is anything but technically trivial, we use a technical service provider who processes and uses the data. We have deliberately chosen a competent third-party CRM or email marketing provider with excellent technical features and has very well secured IT systems.

The e-mail address is only stored for the purpose of sending the owner of the e-mail address an e-mail in which he can confirm membership in the e-mail list (“double opt-in”). If the email address has been confirmed, it will be permanently stored at the list provider until the email address is deleted by the owner of the email address or by us as the list operator”.

Newsletter

If you have subscribed to our newsletter, we will inform you regularly about upcoming events, new blog articles, specialist articles, white papers and presentations by our experts. Your data will be used exclusively for sending the newsletter. You can unsubscribe from the newsletter at any time free of charge (in writing / by telephone / by e-mail) with effect for the future.

Data protection statement for Microsoft Bing

This website also uses tracking services provided by Microsoft. If you are directed to our website by a Microsoft Bing advertisement, Microsoft Bing Ads will store a cookie on your computer. This enables us and Microsoft Bing to determine that someone has clicked on an ad, been forwarded to our website, and landed on a specified conversion page. In doing so, we are only able to register the total number of users who have clicked on a Bing advertisement and been directed to a conversion page. No personal information pertaining to these users or their identities is revealed. If you would prefer not to take part in this tracking, you have the option to refuse the cookie it requires, such as by setting your browser to automatically deny cookies as a general rule. Please note, however, that doing so may prevent you from enjoying the full functionality of this website. For further information on data protection and the cookies used by Microsoft Bing, please visit the Microsoft website (https://privacy.microsoft.com/en- US/privacystatement/).

Data protection statement for Facebook

Our online presence also uses the “Facebook Pixel” developed by Facebook, Inc. (1 Hacker Way, Menlo Park, CA 94025). This feature makes it possible to track the behavior of users who have clicked on a Facebook ad and been directed to the website of the provider in question. The effectiveness of Facebook ads can then be assessed for statistical and market research purposes, which in turn can help optimize future advertising measures. The data we obtain through this process is anonymous, meaning it gives us no means of tracing the identity of any user. This information is stored and processed by Facebook on servers in Princeville, Oregon (USA), in order to facilitate a connection to each user’s profile. Facebook can then use the data for its own advertising purposes in line with its data usage guidelines (https://www.facebook.com/about/privacy/). As a result, Facebook and its partners can insert ads both on and outside of Facebook. A cookie may also be stored on your computer for these purposes. In your browser’s settings, you can allow or deny cookies as a general rule. Please note, however, that doing so may prevent you from enjoying the full functionality of this website.

Stripe Payment Services

Our website uses Stripe payment services to process and manage transactions. Stripe uses cookies and other tracking technologies to provide secure payment processing, prevent fraud, and optimize the user experience. These cookies collect information about your payment activities and preferences, such as device data, location data, and transaction history. For more information about Stripe’s use of cookies, please visit: https://stripe.com/legal/cookies-policy

Important Privacy Disclosures for Websites Using Stripe:

Data sharing with Stripe

Our website shares your personal data with Stripe for the purpose of processing payments. This data may include your name, email address, billing and shipping address, credit card information, and transaction details. Stripe processes and stores your personal data in accordance with its Privacy Policy, which can be found at: https://stripe.com/privacy

Data security

We implement appropriate security measures to protect your personal data during payment processing. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your information. Stripe also takes various security measures to protect your personal data, as described in its Privacy Policy.

Third-party services

Stripe may engage third-party service providers to assist with payment processing and other services. These third parties may have access to your personal data, but only to the extent necessary to perform their functions. Stripe remains responsible for the processing of your personal data by its service providers, and requires them to maintain appropriate security measures and comply with applicable data protection laws.

International data transfers

Stripe may transfer your personal data to countries outside your jurisdiction, including to the United States, for processing and storage. When transferring your data, Stripe relies on appropriate safeguards, such as the EU-US and Swiss-US Privacy Shield Frameworks, or the European Commission’s Standard Contractual Clauses. For more information about Stripe’s international data transfers, please refer to its Privacy Policy.

Your rights and choices

As a user of our website, you may have certain rights regarding your personal data processed by Stripe, such as the right to access, correct, delete, or restrict the processing of your data, or the right to object to certain processing activities. To exercise these rights, please contact us using the contact information provided in our Privacy Policy. You may also have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.

How do we protect your information?

Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted using industry-standard protocols and is transmitted via TLS/SSL technology. In case of data loss or security breaches, this helps us keep confidentiality, integrity and availability of our customers personal data.

In case of a security breach, we have the policy to perform an investigation of the incident and report to the competent data protection authority, and also notifying all the affected data subjects of a high-risk data breach incident.

Data Transfer

We may transfer, process and store Personal Data we collect through the Services in centralized databases and with service providers located in the US. The US may not have the same data protection framework as the country from which you may be using the Services.

Notice to Customers Outside the United States

The Service is hosted in the United States. Please note that no matter where you are physically located, you will be transferring your Client Data and Personal Data to the United States for storage and processing by our service providers as listed herein. We will comply with GDPR requirements providing adequate protection for the transfer of personal information from Europe to the U.S. Also, we may transfer your data to the U.S. or other countries or regions deemed by the European Commission to provide adequate protection of personal data in connection with storage and processing of data, fulfilling your requests, and operating the Service.

Other Important Notices, Disclaimers, and Terms

Choices you have with your information

You can update the information you provided us by accessing your account settings. Through your account settings, you can also hide some portions of your profile from other users or the general public on the Internet as well as hide your profile from search engines that collect information from our websites.

You can also opt out of promotional email communications at any time by clicking on the unsubscribe link in an email your received from us. You can also update your communication preferences through your account settings on our Site.

Links to other websites

Our Site contains links to websites maintained by third parties. Please be aware that these third- party websites are governed by their own privacy policies and are not covered by our Privacy Policy. We are not responsible for the content or policies maintained by these websites. Please familiarize yourself with the privacy policy of any third-party websites you visit.

Security of your Information

The security of your information is important to us. We have implemented reasonable security measures to help protect the information in our care. However, no data transmission over the Internet or method of storage is 100% secure. As a result, while we strive to protect your information, we cannot and do not guarantee or warrant the security of information collected or otherwise obtained by us in connection with our Site.

Children’s privacy – Children under age of 13

Our Site is not intended for children under the age of 13, and we do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If we learn that we have collected the personal information from a child under the age of 13, we shall immediately take the necessary steps to ensure that such information is deleted from our system’s database. Anyone under the age of thirteen (13) must seek and obtain parent or guardian permission to use this website. If you are aware that a child under 13 has provided us with personal information, please contact us at [email protected].

Unsubscribe or Opt-Out

All users and/or visitors to our website have the option to discontinue receiving communication from us and/or reserve the right to discontinue receiving communications by way of email or newsletters. To discontinue or unsubscribe to our website please send an email that you wish to unsubscribe to [email protected]. If you wish to unsubscribe or opt-out from any third-party websites, you must go to that specific website to unsubscribe and/or opt-out.

Do not track

Some web browsers incorporate a “Do Not Track” (DNT) feature. Because there is not yet an accepted standard for how to respond to a DNT signal, our websites do not currently respond to such signals.

Processing in the United States

Please be aware that personal information may be transferred to and maintained on, servers or databases located outside your state, province, country, or other jurisdiction where the privacy laws may not be the same as those in your location. If you are located outside of the United States, please be advised that we transfer all information to the United States for storage and processing, and your consent to our Privacy Policy represents your consent to this transfer, storage, and processing.

Retention of personal information

How long we keep information we collect about you depends on the type of information. as described in further detail below. After such time, we will either delete or anonymize your information or, if this is not possible, then we will securely store your information and isolate it from any further use until deletion is possible.

We retain Personal Information that you provide to us where we have an ongoing legitimate business need to do so (for example, as long as is required in order to contact you about our services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements).

When we have no ongoing legitimate business need to process your Personal Information, we securely delete the information or anonymize it or, if this is not possible, then we will securely store your Personal Information and isolate it from any further processing until deletion is possible. We will delete this information from the servers at an earlier date if you so request, as described in “To Unsubscribe from Our Communications” below.

If you have elected to receive marketing communications from us, we retain information about your marketing preferences for a reasonable period of time from the date you last expressed interest in our content, products, or services, such as when you last opened an email from us or ceased using your WA account. We retain information derived from cookies and other tracking technologies for a reasonable period of time from the date such information was created.

Acceptance of terms

Through the use of this website, you are hereby accepting the terms and conditions stipulated within the aforementioned Privacy Policy Agreement. If you are not in agreement with our terms and conditions, then you should refrain from further use of our sites. In addition, your continued use of our website following the posting of any updates or changes to our terms and conditions shall mean that you are in agreement and acceptance of such changes.

California Consumer Privacy Act

The California Consumer Privacy Act (“CCPA”) provides consumers with specific rights regarding their Personal Information. You have the right to request that businesses subject to the CCPA disclose certain information to you about their collection and use of your Personal Information over the past 12 months. In addition, you have the right to ask such businesses to delete Personal Information collected from you, subject to certain exceptions. If the business sells Personal Information, you have a right to opt-out of that sale. Finally, a business cannot discriminate against you for exercising a CCPA right.

When offering services to our Customers, WA acts as a “service provider” under the CCPA and our receipt and collection of any consumer Personal Information is completed on behalf of our Customers in order for us to provide the Service. Please direct any requests for access or deletion of your Personal Information under the CCPA to the WA Customer with whom you have a direct relationship.

Access, Correction, Deletion

We respect your privacy rights and provide you with reasonable access to the Personal Data that you may have provided through your use of the Services. If you wish to access or amend any other Personal Data we hold about you, or to request that we delete or transfer any information about you that we have obtained, you may contact us at [email protected] to make your request. At your request, we will have any reference to you deleted or blocked in our database.

You may update, correct, or delete your account information and preferences at any time by accessing your account settings page on the Service. Please note that while any changes you make will be reflected in active user databases instantly or within a reasonable period of time, we may retain all information you submit for backups, archiving, prevention of fraud and abuse, analytics, satisfaction of legal obligations, or where we otherwise reasonably believe that we have a legitimate reason to do so.

You may decline to share certain Personal Data with us, in which case we may not be able to provide to you some of the features and functionality of the Service.

Navigation Information

You may opt out from the collection of navigation information about your visit to the Site by Google Analytics by using the Google Analytics Opt-out feature.

Opting out from Commercial Communications

If you receive commercial emails from us, you may unsubscribe at any time by following the instructions contained within the email or by sending an email to [email protected].

Please be aware that if you opt-out of receiving commercial email from us or otherwise modify the nature or frequency of promotional communications you receive from us, it may take up to ten (10) business days or more for us to process your request. Additionally, even after you opt-out from receiving commercial messages from us, you will continue to receive administrative messages from us regarding the Service.

WA has no direct relationship with the Client’s customers or third party whose Personal Data it may process on behalf of a Client. An individual who seeks access, or who seeks to correct, amend, delete inaccurate data or withdraw consent for further contact should direct his or her query to the Client or User they deal with directly. If the Client requests WA to remove the data, we will respond to its request within thirty (30) days, but it may take additional time. We will delete, amend or block access to any Personal Data that we are storing only if we receive a written request to do so from the Client who is responsible for such Personal Data, unless we have a legal right to retain such Personal Data. We reserve the right to retain a copy of such data for archiving purposes, or to defend our rights in litigation. Any such request regarding Client Data should be sent to [email protected] with email subject “Data Subject Request”, and include sufficient information for WA to identify the Client or its customer or third party and the information to delete or amend.

Changes to Our Privacy Policy

We reserve the right to modify our Privacy Policy at any time. Please revisit this page periodically to stay aware of any changes to our Privacy Policy, which we may update from time to time. If we modify our Privacy Policy, we will make it available on our Site and indicate the effective date. In the event that the modifications materially alter your rights or obligations hereunder, we will make reasonable efforts to notify you of the change. For example, we may send a message to your email address, if we have one on file, or generate a pop-up or similar notification when you access our Site for the first time after such material changes are made. Your continued use of our Site after the revised Privacy Policy has become effective indicates that you have read, understood, and agreed to the current version of our Privacy Policy.

Contact Information

If you have any questions or comments about this Privacy Policy or feel that we are not abiding by the terms of this Privacy Policy, please contact us in any of the following ways:

  • By emailing us at [email protected]
  • By postal mail:
    WePro Inc
    Attn: Privacy Team
    30 N Gould St Ste R
    Sheridan, WY 82801

By providing your phone number WePro Inc, you consent to receiving Jobs alerts, Notifications and updates via SMS. Msg and Data Rates May Apply. Reply ‘STOP’ to opt-out at anytime.

 

OUR ANSWERING SERVICES

ANSWERING SERVICE

BUSINESS ANSWERING

BILINGUAL ANSWERING

AFTER HOURS ANSWERING

24/7 LIVE ANSWERING

APPOINTMENT SCHEDULING

VIRTUAL RECEPTIONIST

SPEAK WITH WE ANSWER

PLANS & PRICING

REGISTER & TRY OUR 30 CALL FOR FREE!