Who we are
Our website address is: https://weanswer.day.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Additional information
We Answer Service Terms Agreement – provides additional protection for We Answer, above and beyond the Terms of Service. You need to put this in the workflow of the We Answer website so that (a) a customer has an opportunity to fully review the We Answer Service Terms Agreement (by prominent link to the Agreement), (b) he must click a box where he agrees and acknowledges all terms to proceed including “binding arbitration and waiver of a jury trial”, and (c) you keep a record that the customer agreed to these terms along with a copy of the terms (likely in a database, associated with the customer’s record). If the customer files a lawsuit later, you need to be able to prove that the customer had an opportunity to review the Agreement, agreed to it, and the actual version of the Agreement that he signed. You can prove this a variety of ways. The best way is through an e-signature protocol, like HelloSign, DocuSign, etc., but it can also be a click-box arrangement. We Answer has the right to revise the Agreement and if you do in an important, material way, you need to provide notice by email, which you see all the time when internet companies update their terms, privacy policies, etc.
I want to emphasize that everyone who visits the website of We Answer is a “user”. But a “user” becomes a “customer” when he signs up for service. That’s who the We Answer Service Terms Agreement applies to—the customer. That’s why a user who is signing up to become a customer must sign (or agree to) the We Answer Service Terms Agreement attached to the email below.
Please let me know if you have any questions.